@import"https://fonts.googleapis.com/css2?family=Tajawal:wght@200;300;400;500;700;800;900&display=swap";:root{--primary: #2563EB;--primary-light: #3B82F6;--primary-dark: #1D4ED8;--primary-50: #EFF6FF;--primary-100: #DBEAFE;--secondary: #7C3AED;--secondary-light: #8B5CF6;--success: #059669;--success-light: #D1FAE5;--warning: #D97706;--warning-light: #FEF3C7;--danger: #DC2626;--danger-light: #FEE2E2;--bg: #F1F5F9;--bg-card: #FFFFFF;--bg-sidebar: #FFFFFF;--text: #1E293B;--text-secondary: #64748B;--text-muted: #94A3B8;--border: #E2E8F0;--border-light: #F1F5F9;--shadow-sm: 0 1px 2px rgba(0,0,0,.04);--shadow: 0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);--shadow-md: 0 4px 6px -1px rgba(0,0,0,.07), 0 2px 4px -2px rgba(0,0,0,.05);--shadow-lg: 0 10px 15px -3px rgba(0,0,0,.08), 0 4px 6px -4px rgba(0,0,0,.04);--radius: 12px;--radius-sm: 8px;--radius-xs: 6px;--transition: all .2s ease}*{margin:0;padding:0;box-sizing:border-box}html{font-size:14px}body{font-family:Tajawal,sans-serif;background:var(--bg);color:var(--text);direction:rtl;min-height:100vh;-webkit-font-smoothing:antialiased;line-height:1.6}#root{min-height:100vh}a{text-decoration:none;color:inherit}button{font-family:Tajawal,sans-serif;cursor:pointer;border:none;outline:none;transition:var(--transition)}input,select,textarea{font-family:Tajawal,sans-serif;outline:none;border:1.5px solid var(--border);border-radius:var(--radius-sm);padding:10px 14px;font-size:.95rem;color:var(--text);background:var(--bg-card);transition:var(--transition);width:100%}input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-50)}input::placeholder,textarea::placeholder{color:var(--text-muted)}select{cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2364748B' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:left 12px center;padding-left:32px}table{width:100%;border-collapse:separate;border-spacing:0}table thead th{background:var(--bg);padding:12px 16px;text-align:right;font-weight:700;color:var(--text-secondary);font-size:.85rem;border-bottom:2px solid var(--border);white-space:nowrap}table tbody td{padding:12px 16px;border-bottom:1px solid var(--border-light);vertical-align:middle}table tbody tr{transition:var(--transition)}table tbody tr:hover{background:var(--primary-50)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.page-container{padding:24px;max-width:100%}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;flex-wrap:wrap;gap:16px}.page-title{font-size:1.6rem;font-weight:800;color:var(--text);display:flex;align-items:center;gap:10px}.page-title svg{color:var(--primary)}.card{background:var(--bg-card);border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow);overflow:hidden}.card-header{padding:16px 20px;border-bottom:1px solid var(--border-light);font-weight:700;display:flex;align-items:center;justify-content:space-between}.card-body{padding:20px}.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 20px;border-radius:var(--radius-sm);font-weight:600;font-size:.9rem;transition:var(--transition);white-space:nowrap;justify-content:center}.btn:active{transform:scale(.97)}.btn-primary{background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;box-shadow:0 2px 8px #2563eb4d}.btn-primary:hover{box-shadow:0 4px 12px #2563eb66;transform:translateY(-1px)}.btn-secondary{background:var(--bg);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover{background:var(--border-light);border-color:var(--text-muted)}.btn-success{background:var(--success);color:#fff}.btn-success:hover{background:#047857}.btn-warning{background:var(--warning);color:#fff}.btn-warning:hover{background:#b45309}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{background:#b91c1c}.btn-sm{padding:6px 14px;font-size:.82rem}.btn-lg{padding:14px 28px;font-size:1rem}.btn-icon{width:36px;height:36px;padding:0;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-sm);background:var(--bg);border:1px solid var(--border);color:var(--text-secondary)}.btn-icon:hover{color:var(--primary);border-color:var(--primary);background:var(--primary-50)}.badge{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border-radius:20px;font-size:.78rem;font-weight:700}.badge-pending{background:var(--warning-light);color:var(--warning)}.badge-started{background:var(--primary-100);color:var(--primary)}.badge-finished{background:var(--success-light);color:var(--success)}.badge-canceled{background:var(--danger-light);color:var(--danger)}.badge-urgent{background:#fee2e2;color:#dc2626}.badge-normal{background:#e0f2fe;color:#0284c7}.badge-warranty{background:#d1fae5;color:#059669}.badge-no-warranty{background:#fef3c7;color:#d97706}.badge-sla{background:#fee2e2;color:#dc2626;animation:pulse 2s infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.6}}.form-group{margin-bottom:16px}.form-label{display:block;margin-bottom:6px;font-weight:600;font-size:.88rem;color:var(--text-secondary)}.form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}.filters-bar{display:flex;gap:12px;flex-wrap:wrap;padding:16px 20px;background:var(--bg-card);border-radius:var(--radius);border:1px solid var(--border);margin-bottom:16px;align-items:flex-end}.filters-bar .form-group{margin-bottom:0;min-width:180px;flex:1}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--bg-card);border-radius:var(--radius);border:1px solid var(--border);padding:20px;display:flex;align-items:center;gap:16px;box-shadow:var(--shadow);transition:var(--transition)}.stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.stat-icon{width:52px;height:52px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;flex-shrink:0}.stat-info h3{font-size:1.8rem;font-weight:800;line-height:1.1}.stat-info p{font-size:.85rem;color:var(--text-secondary);font-weight:500}.modal-overlay{position:fixed;inset:0;background:#0006;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;display:flex;align-items:center;justify-content:center;animation:fadeIn .2s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal{background:var(--bg-card);border-radius:var(--radius);box-shadow:var(--shadow-lg);width:90%;max-width:600px;max-height:90vh;overflow-y:auto;animation:slideUp .3s ease}@keyframes slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.modal-header{padding:20px 24px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;font-weight:700;font-size:1.1rem}.modal-body{padding:24px}.modal-footer{padding:16px 24px;border-top:1px solid var(--border);display:flex;gap:12px;justify-content:flex-start}.stars{display:flex;gap:4px;direction:ltr}.stars .star{cursor:pointer;color:var(--border);transition:var(--transition)}.stars .star.active,.stars .star.filled{color:#f59e0b}.stars .star:hover{transform:scale(1.2)}.empty-state{text-align:center;padding:60px 20px;color:var(--text-muted)}.empty-state svg{width:80px;height:80px;margin-bottom:16px;opacity:.3}.empty-state h3{font-size:1.2rem;color:var(--text-secondary);margin-bottom:8px}.tag{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:20px;font-size:.75rem;font-weight:700;margin:2px}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#eff6ff,#f8fafc,#f0f9ff);position:relative;overflow:hidden}.login-page:before{content:"";position:absolute;width:400px;height:400px;border-radius:50%;background:linear-gradient(135deg,#2563eb14,#7c3aed0f);top:-100px;left:-100px}.login-page:after{content:"";position:absolute;width:300px;height:300px;border-radius:50%;background:linear-gradient(135deg,#7c3aed0f,#2563eb14);bottom:-80px;right:-80px}.login-card{background:var(--bg-card);border-radius:20px;box-shadow:var(--shadow-lg);padding:48px 40px;width:420px;max-width:95%;position:relative;z-index:1;border:1px solid var(--border)}.login-card .logo{text-align:center;margin-bottom:32px}.login-card .logo h1{font-size:2rem;font-weight:900;background:linear-gradient(135deg,var(--primary),var(--secondary));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.login-card .logo p{color:var(--text-secondary);font-size:.9rem;margin-top:4px}.login-card .btn-primary{width:100%;padding:12px;font-size:1rem;margin-top:8px}.app-layout{display:flex;min-height:100vh}.sidebar{width:260px;background:var(--bg-sidebar);border-left:1px solid var(--border);display:flex;flex-direction:column;position:fixed;right:0;top:0;bottom:0;z-index:100;box-shadow:var(--shadow-sm);overflow-y:auto}.sidebar-header{padding:20px;border-bottom:1px solid var(--border);text-align:center}.sidebar-header h2{font-size:1.3rem;font-weight:900;background:linear-gradient(135deg,var(--primary),var(--secondary));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.sidebar-header .subtitle{font-size:.78rem;color:var(--text-muted);font-weight:500}.sidebar-nav{padding:12px;flex:1}.sidebar-section{margin-bottom:8px}.sidebar-section-title{font-size:.72rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;padding:8px 12px 4px}.nav-item{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:var(--radius-sm);color:var(--text-secondary);font-weight:500;font-size:.9rem;transition:var(--transition);margin-bottom:2px}.nav-item:hover{background:var(--primary-50);color:var(--primary)}.nav-item.active{background:var(--primary-50);color:var(--primary);font-weight:700}.nav-item svg{width:20px;height:20px;flex-shrink:0}.sidebar-footer{padding:16px;border-top:1px solid var(--border)}.user-info{display:flex;align-items:center;gap:10px;padding:8px}.user-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--secondary));color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:1rem;flex-shrink:0}.user-details h4{font-size:.88rem;font-weight:700}.user-details p{font-size:.75rem;color:var(--text-muted)}.main-content{flex:1;margin-right:260px;min-height:100vh}.top-bar{background:var(--bg-card);border-bottom:1px solid var(--border);padding:12px 24px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:50;box-shadow:var(--shadow-sm)}.top-bar-right{display:flex;align-items:center;gap:12px}.notification-btn{position:relative;width:40px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:var(--bg);border:1px solid var(--border);color:var(--text-secondary);transition:var(--transition)}.notification-btn:hover{color:var(--primary);border-color:var(--primary)}.notification-badge{position:absolute;top:-2px;left:-2px;width:18px;height:18px;background:var(--danger);color:#fff;border-radius:50%;font-size:.65rem;font-weight:800;display:flex;align-items:center;justify-content:center}@media(max-width:768px){.sidebar{display:none}.main-content{margin-right:0}.form-row{grid-template-columns:1fr}.stats-grid{grid-template-columns:repeat(2,1fr)}.filters-bar{flex-direction:column}.page-header{flex-direction:column;align-items:flex-start}}.loading-container{display:flex;align-items:center;justify-content:center;padding:60px}.spinner{width:40px;height:40px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.ticket-detail-grid{display:grid;grid-template-columns:2fr 1fr;gap:20px}.info-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.info-item{padding:12px;background:var(--bg);border-radius:var(--radius-sm)}.info-item label{font-size:.78rem;color:var(--text-muted);font-weight:600;display:block;margin-bottom:4px}.info-item span{font-weight:700;font-size:.95rem}.timeline{position:relative;padding-right:24px}.timeline:before{content:"";position:absolute;right:7px;top:0;bottom:0;width:2px;background:var(--border)}.timeline-item{position:relative;padding-bottom:20px;padding-right:24px}.timeline-item:before{content:"";position:absolute;right:-24px;top:6px;width:12px;height:12px;border-radius:50%;background:var(--primary);border:2px solid white;box-shadow:var(--shadow)}.timeline-item .time{font-size:.75rem;color:var(--text-muted)}.timeline-item .action{font-weight:600;margin-top:2px}.timeline-item .details{font-size:.85rem;color:var(--text-secondary)}.chart-placeholder{height:200px;display:flex;align-items:center;justify-content:center;color:var(--text-muted);font-style:italic}.notification-dropdown{position:absolute;top:50px;left:0;width:360px;background:var(--bg-card);border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow-lg);z-index:200;max-height:400px;overflow-y:auto}.notification-item{padding:12px 16px;border-bottom:1px solid var(--border-light);transition:var(--transition);cursor:pointer}.notification-item:hover{background:var(--primary-50)}.notification-item.unread{background:var(--primary-50);border-right:3px solid var(--primary)}.notification-item .notif-title{font-weight:700;font-size:.88rem}.notification-item .notif-message{font-size:.82rem;color:var(--text-secondary);margin-top:2px}.notification-item .notif-time{font-size:.72rem;color:var(--text-muted);margin-top:4px}